About our appointments

Telehealth appointments

Our Clinic offers consultations by appointment. We will do our best to provide you with a convenient appointment time but please do not hesitate to advise our Reception staff if you genuinely feel your problem needs to be seen more urgently.

A standard consultation is designed to accommodate a single or uncomplicated matter and normally lasts 10-12 minutes, allowing your doctor to then enter their notes.

Longer appointments are available for more complex problems or if you have more than one thing to discuss. Please discuss your needs with our Receptionist when making the appointment.

All medicals, pap smears, mental health appointments, new patient visits and minor procedures require special bookings.

  • We encourage you to see your regular doctor. However, if your usual doctor is not available or is fully booked, one of our other doctors will be pleased to help you.
  • While our Doctors strive to keep patient waiting times to a minimum, the varied nature of general practice makes it difficult to run to schedule all the time.
  • Reception staff will inform you of any delay when you arrive, and you are welcome to telephone us close to the time of your appointment to see if a delay is likely.

We encourage patients to notify us if they are unable to attend an appointment as this enables us to offer the appointment to someone else who may really need it.

If you have any individual special needs for your appointment please let us know – we are happy to help where we can. We have priority parking and a wheelchair to assist our patients, and with notice we can arrange interpreting services.

Face to Face consultation is our preferred way of medical care, however, if this is not possible, a telehealth appointment can be made with the doctor. Please note that normal charges apply to telehealth appointments.